Support
Everything you need to know
Need something cleared up? Here are our most frequently asked questions.
Frequently asked questions
Everything you need to know about the product and billing.
What is SwimMarketplace and how does it work?
Does it cost anything to use SwimMarketplace?
Are the items new or used? Can I trust the quality of used gear?
How do I pay for an item, and is the payment secure?
How does shipping work? Who pays for shipping costs?
What if my item never arrives or isn’t as described?
How do I sell an item on SwimMarketplace?
How do I choose my shipping method?
What happens if the item doesn’t arrive?
Can I return an item?
Still have questions?
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